Hit your limit?
Consider self-restriction.

Our self-restriction program is available to any Potawatomi Casino Hotel guest. For some, self-restriction provides a needed break or barrier from a potential problem. Self-restriction must be initiated by the guest. It cannot be activated by a friend or family member. Additionally, self-restriction must be completed in person.

Self-restriction is required to be in effect for a minimum of one year. It will automatically renew for an additional one year term every year until the guest submits a written request for the restriction to be lifted. The request will be reviewed by a committee and the guest will be notified of the decision.

Self-Restriction Program includes:

Making a personal commitment. When you voluntarily sign the agreement, you are making a commitment not to come to Potawatomi Casino Hotel (PCH). If you are found on property, the Casino/Hotel can refuse you service, escort you from the property or call local law enforcement to have you cited and/or arrested for trespassing.

Having your photo taken by PCH staff to include with the completed agreement. This information is shared with Security personnel for identification purposes.

Inactivating the Potawatomi Rewards card of restricted guests and removing the guest’s address from all mailing lists.

Forfeiting jackpots or prizes. PCH does not award jackpots or prizes to banned or self-restricted patrons. If an aforementioned guest escapes detection, he or she will be required to forfeit the jackpot and those funds will be donated to a charity of management’s choosing.

To initiate a self-restriction or inquire about a current ban, contact the Potawatomi Casino Hotel Ban Inquiry Line at 414-847-7608. Or, ask to speak with someone from Security or Guest Relations while visiting the Casino.